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1260 Case Coordinator, Legal

SFUSD employees applying to positions should use the EMPowerSF Careers page to submit an application.  

Please click here to login to EMPowerSF to apply as an internal candidate

Who We Are

The San Francisco Unified School District (SFUSD) is the seventh largest school district in California, serving more than 54,000 students who speak more than 44 documented languages across 136 schools in the city of San Francisco every year. We aim for every student who attends SFUSD schools to discover his or her spark, along with a strong sense of self and purpose, and that all students graduate from high school ready for college and career, and equipped with the skills, capacities and dispositions outlined in SFUSD’s Graduate Profile.  Every day in our quest to achieve this mission we provide each and every student the quality instruction and equitable support required to thrive in the 21st century.

What It Means to Work Here

The SFUSD community is unified by our Core Values:

  • Student-centered: We put students’ needs first
  • Fearless: We persist through challenges
  • United: We celebrate and build on each other’s strengths
  • Social Justice: We stand with those most vulnerable in our community
  • Diversity-driven: We respect and seek to understand each person


We are also inspired by Vision 2025, which captures our aspirations and vision for the future of public education in San Francisco. Alongside the District’s strategic plan, Transform Learning. Transform Lives. SFUSD is reimagining how public education will change over the next decade to meet the dynamic future of San Francisco. As a CORE district, SFUSD is also a leader in critical systems change for more comprehensive school accountability and innovations that help strengthen the instructional core, which is the foundation of our strategic plan and Vision 2025.  

Who We Want

We want talented people from diverse backgrounds and experiences, who are committed to and will champion our Core Values, are inspired by our mission steeped in equity, and who are motivated to unleash our children’s potential. We want people who are strong collaborators, skilled communicators, problem solvers and who are comfortable in a community of continuous learning.


The Case Coordinator will support the work and  mission of the District’s Legal Division which includes the Labor Relations Department, Office of Equity and the Ethics and Compliance Office. Members of the Legal Division work collaboratively with our clients to  implement the District’s strategic plan through skilled advice, advocacy and effective proactive counsel. Under supervision, the Case Coordinator performs professional employee relations staff duties, including research,  analysis and studies; assists in labor negotiations, grievance processing, dispute resolution and other employee  relations activities; assists in preparing Uniform Complaint and Williams Complaint responses and other  documents; prepares and files pleadings for Special Education matters; and performs related duties as required. This position reports to the Office Manager of the Legal Division.


  • Manage phone lines, calendars and assist with clerical duties for the Legal Division.
  • Under direction, prepare written summaries in narrative, outline or graphic form, and a variety of other tasks related to the management of cases for the Legal Division.  
  • Manage assigned files, including electronic files, for cases handled by the Legal Division.  
  • Assist with case management related to Special Education, Uniform Complaints, matters filed with the Office of Administrative Hearings and complaints issued to the District by the California Department of Education and Ethics Commision.
  • Manage intake, documentation, timeline and closures of Special Education matters and Williams Complaints. 
  • Assist in preparation of resolutions, legal memoranda, collective bargaining agreements and other documents for submission to the Board of Education. 
  • Perform related duties and responsibilities, as assigned. 
  • Under direction prepare invoices and submit for payment 


Required Skills and Abilities: 

  • Ability to draft detailed, high-quality documentation 
  • Excellent verbal and written communication skills and a high level of attention to detail
  • Ability to manage multiple cases and competing priorities simultaneously
  • Strong interpersonal skills and the ability to build effective working relationships 
  • Ability to demonstrate and practice cultural humility toward individuals of other cultures and ability to approach learning about other cultures as a lifelong goal and process.
  • Ability to work effectively in difficult situations that may involve confidential or sensitive matters
  • Strong computer skills including proficiency in G Suite, Microsoft Office Suite, and Adobe 
  • Ability to work independently and exercise good judgment 

This is a Permanent Exempt (PEX) appointment type.

Minimum Qualifications

Possession of a baccalaureate from an accredited college or university. Course work in the social/behavioral sciences or in public/business administration is preferred.


Substitution: Professional personnel experience performing duties equivalent to those of City class 1280 Employee Relations Representative must substitute for the required education on a year-for-year basis.  (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.) Related experience claimed in other City classes must be documented in accordance with Civil Service Commission Rule 109 to be treated as qualifying.

Desired Qualifications

  • Knowledge of San Francisco’s public schools/urban public schools 
  • Experience conducting investigatory intake interviews involving difficult and uncomfortable subjects
  • Strong analytic and systems thinking 
  • Experience working  to work effectively across multiple functions and roles within a complex organization
  • Knowledge of research techniques, statistical data gathering and presentation; collective bargaining and  of dispute resolution, including mediation, arbitration and fact finding 
  • Understanding of contract administration and maintenance including the principles, practices and  procedures of processing grievances and appeals
  • Knowledge of state and federal laws and regulations related to Special Education
  • Ability to understand, interpret and apply appropriate provisions of applicable laws, rules, regulations,  resolutions, memoranda of understanding, and operating procedures. 

What We Offer

SFUSD offers a competitive salary of $81,122 - $98,560 commensurate with experience in a similar position. We offer a comprehensive benefits plan including dental and vision plans, a defined benefit pension plan, disability, life insurance, flexible spending account options and vacation time. We also offer an inclusive and equity-centered environment where we encourage staff to bring their whole selves to work.

How to Apply

  • Visit and create a new account to begin your application.  
  • If you have previously applied to a job on JobAps, you will be prompted to “select an application to copy;” please select any previous application: you will have the opportunity to update the application and your resume; if you have not previously applied you will be prompted to create a new account
  • You will be prompted to electronically attach a letter of interest, resume, list of professional references and any applicable credentials or licenses   
  • Our Human Resources team will then review your entire application to determine your eligibility status and contact you directly should you move forward in the process



Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at


Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the San Francisco Unified School District.

Non-Discrimination Policy

San Francisco Unified School District programs, activities, and practices shall be free from unlawful discrimination, harassment, intimidation, and bullying based on actual or perceived race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics. This policy extends to San Francisco County Office of Education, including community school programs and activities.


For more information about the District's non-discrimination policy, please review Board Policy 4030.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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